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Supporting people experiencing homelessness in an accident and emergency setting

This course provides an overview of the challenges which can present when people experiencing homelessness attend an Accident & Emergency setting, including issues of self-discharge, the safeguarding framework around self-neglect, and mental capacity.
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This course is a collaboration

This work has been funded through the VCSE Health and Wellbeing Alliance, jointly managed and funded by Department of Health and Social Care, NHS England and UK Health Security Agency. For more information, please visit: https://www.england.nhs.uk/hwalliance/
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What you are going to learn

What you will learn

  • The health issues and poor health outcomes associated with people experiencing homelessness.
  • Why people experiencing homelessness often self-discharge, why this is a concern, and what you can do to help them stay.
  • The importance of identifying self-neglect as a safeguarding issue.
  • The difficulties that often present when undertaking mental capacity assessments for people experiencing homelessness, and what to do to mitigate this.
  • A variety of other actions you can take to improve care for people experiencing homelessness in an A&E setting. 
  • This module will also be relevant to anyone wanting to improve care for people experiencing homelessness in a variety of other health care environments.
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